FAQs:

Moving in

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Before you move we’ll send you an email and text message confirming your check-in time. Come to our office on this day and time to collect your keys!

We need to you come to the office in person to provide your ID before we can give you your keys. Each tenant must bring one of the following;
> UK passport
OR
> Driving licence AND birth certificate
OR
> International Passport AND sharecode.

You’ll need your phone to scan a QR code and complete an online form that contains lots of important information about moving in to your new home.

After this you’ll be given the keys to your new home! You can now move in at your leisure! Make sure if you’re travelling from afar, or have organised moving vans, that you won’t get access to your property until after the key collection appointment, it’ll take roughly half an hour.