FAQs:

Outstanding rent

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My housemate did not pay their last month’s rent, is this now allowed to come out of our joint deposit?

We do make every effort to chase tenants for any overdue rent, as well as calling guarantors where applicable. If the tenant continues to ignore our requests and does not pay the rent after they have vacated the property, we will be left with no choice but to deduct the rent from the deposit. Please note that if the rent, along with any other deposit deductions exceeds the deposit amount, we will request any outstanding amount from all tenants.